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Senior Account Manager (Charity)

  • Location:

    Bristol

  • Sector:

    Marketing & PR

  • Job type:

    Permanent

  • Salary:

    £40,000 - £45,000

  • Contact:

    John Austin
  • Contact email:

    j.austin@henrynicholas.co.uk

  • Contact phone:

    07899993300

  • Job ref:

    324531a

  • Published:

    22 days ago

The role is flexible but will require travel to London 1-2 days per week

About This Role

My client was founded by leading non-profit leaders who collectively have decades of experience in board-level fundraising and communications roles for some of the largest charities in the UK.

They are complemented by a talented team of technical experts based all over the world who bring a diverse skill set from the public, private and non-profit sectors.

At my client’s heart they are a Consulting company offering clients strategic direction on all aspects of impact, growth, talent and income generation. The offer has been so successful that they have expanded into campaign implementation with a particular focus on digital programmes and plans.
Due to fast growth, they are seeking a Senior Account Manager to join their team to help run Accounts with a focus both on internal co-ordination and excellent Client Services.

Job Purpose

To ensure the effective management of allocated accounts delivering an excellent client experience by supporting and project managing the Consultancy Team to deliver a wide range of projects ranging from the strategic to campaign/implementation based.

On allocated accounts be responsible for the efficient delivery of projects providing both internal support and direction as well as an excellent client experience:  
  • Work alongside Consultants (Project Sponsors) to agree plan and overall Account Team for selected projects.
  • Provide full project management on allocated account using and directing existing resource to deliver an excellent service to our clients.
  • Establish a culture of excellence in terms of project management, admin support and quality control.
  • Ensure that the Project Sponsor is driving the account forward in terms of business development and that the full skill and expertise of all in the team is being utilised.
Campaign Delivery
  • Ensure campaigns are delivered accurately on time and to budget.
  • Develop and maintain campaign schedules.
  • Brief the creative team and manage the process to ensure deadlines are met.
  • Judge and help to develop the creative to ensure scope is met and campaign is strong.
  • Proofread copy and quality check visuals to ensure client feedback is taken into account.
  • Brief media suppliers and analyse recommendations.
  • Brief and manage data, digital, strategy and planning projects
  • Compile weekly status reports.
  • With a test and learn approach, carry out post campaign reviews to monitor KPIs.
What you’ll get in return
  • £40,000 - £45,000
  • Pension
  • Flexible working
  • Opportunity to work with some fantastic charities